Will Home Improvement Helpers cancel a service professional’s status due to a customer complaint?

We appreciate the comments from our homeowner’s and their experiences working with our service professional network. When there are complaints about service quality, we will evaluate both sides before reaching a decision.

Often a misunderstanding between the homeowner and service professional can result in an unpleasant experience. However, if there is a clear pattern of poor performance by a service professional, we reserve the right to remove a service professional from our network.

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