HOMEOWNER CUSTOMER SERVICES TO AID YOUR SUCCESS
Home Improvement Helpers’ success is based on the success of homeowners finding professional residential contractors for their home remodeling projects. Consequently we strive to provide them excellent customer services.
Whether you are a first time homeowner visiting our website or an experienced home re-modeler, we hope to have the opportunity to help you successfully complete your remodeling project. So, toward that goal, we encourage you to take the time to review the information available here.
CUSTOMER SERVICES – HOW THE PROCESS WORKS
First of all, there is no charge to you the homeowner for this service and you are under no obligation to work with one of our recommended contractors. Regardless of your decision, we encourage you to contact us if you have any questions.
Once we have electronically received your remodeling project information, we do a quality assurance review. Basically this includes verifying your contact information, project details, time-frame to start and permission to be contacted by a residential contractor. Occasionally, when our quality check raises a “flag”, we will contact you via Email or telephone to update your project information.
We filter our network of contractors based on your location and type of remodeling project. Then, based on the contractors available in your location and the time-from of your project, they will then be in contact with you. Occasionally, if we do not find a local contractor in our network, we will make best effort to locate one.
WE WOULD LOVE TO HEAR FROM YOU
If you have any questions regarding your home remodeling project request, please let us know. You can call us at: 919-864-2581 or submit the form below.